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Do you know what your employees are saying and sharing via email? Nexic Forensics provides a secure and easy-to-use way for managers, investigators, or legal auditors to search, save, print and review messages from approved email accounts. |
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Real-time surveillance of sent, received, posted or draft messages |
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Undetected by end user being investigated |
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Auditing of actions performed by investigator |
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Multiple levels of security to prevent unauthorized access to user accounts |
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Search for email matching keyword or phrase text, recipients, attachment, date ranges, etc. |
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Investigators can save, print, export, or forward messages based on access rights |
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Criminal Email Investigation |
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| Email is the primary form of communication for many
organizations, and unfortunately not all messages are legal or inline with the organization’s acceptable email policies. Email users often blur the line between personal
email and business email, sending and receiving personal messages using an organization’s email system. Due to the casual nature of email communications, email exposes an
organization to many security, unethical or legal situations it may prefer to avoid. Confidential information is leaked using email.
Sexual harassment is often based on email. Criminal communications take place via email. Users use GroupWise as another hard drive, sharing large MP3 or graphic files. Real-time email surveillance with Nexic Forensics help managers and legal departments easily keep tabs on potentially criminal or unauthorized email activity in their organization.
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Evidence.
Enforcing legal action as a result of unacceptable email behavior must be based on strong evidence.
Analyzing and tracking potentially unacceptable email behavior requires powerful tools to identify potential evidence. Surveillance must not be detected by the end
user. Nexic Forensics uses state-of-the-art technology to search, save and review potentially incriminating email messages within a GroupWise email system. Messages
can be exported into various formats, printed, or forwarded to another user.
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| Security is not an after-thought with Forensics. Forensics was designed from the beginning to provide tight security when accessing accounts and contains numerous security controls to keep unwanted users from accessing other email accounts. Only users that have been granted specific access rights can connect to and read other users’ email. Specific rights can be granted, limited to certain dates, automatic expiration of rights, and user auditing can all be configured and enabled by the administrator. Nexic Investigation Control allows a system administrator to select users, define rights and control who has access to specific user accounts. Administrators can define a policy to grant certain users in HR or the legal department access to everyone’s email account, or define a policy to grant access to only one user to read his direct reports’ email accounts for a period of 30 days. Numerous access right policies can be defined. |
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| Simple but powerful. Nexic Forensics exposes email from GroupWise user accounts in an interface nearly identical to the GroupWise Windows client, virtually eliminating the need for end-user training. Viewing, searching, reading, printing, saving are all designed to look and act just like they do in the GroupWise Windows client. |
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| Experience.
Most Nexic engineers worked for Novell for many years, specifically with GroupWise. Experience gained by designing, reviewing, and writing the external GroupWise APIs is something that can’t be learned by reading the online developer kit. Nexic Forensics is based on over a decade of experience and proven technology, and is the only product available to provide a high level of security when searching GroupWise accounts within a familiar GroupWise interface. Forensics was written by GroupWise users for GroupWise users. |
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Can My Organization Do This? |
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In many countries, including the US, email is legally considered part of the organizations business, since email communication uses the organization’s computers and servers and is generally used for conducting business. Many organizations also have a written policy as part of their employment agreement, informing the employee that email sent and received through the organization’s email system belongs to the organization, irregardless of who it was sent to or received from. |
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Security |
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Allowing an investigator to see another user’s email without the user knowing, can give many administrators (and employees) cause for concern. “What if this program got in the wrong hands”, they ask. Forensics was designed to only allow AUTHORIZED investigators to access specific GroupWise accounts. It does not give the investigator access to the entire system unless the administrator grants that access. More often than not, an administrator will grant one or more investigators access to a few specific GroupWise accounts. For example, managers could search, save and review email messages in the accounts of the users they manage, but could not access accounts of users that report to another manager.
One important fact to note is that Discovery Client does NOT require the user to have access to the wpdomain.db or to have rights to the domain object in eDirectory.
In addition to limiting what accounts an investigator can access, administrators can manage rights that allow investigators to view recipients, print, save or forward messages. They can also specify that an investigator can only have access to accounts for a certain period of time. At any time, the administrator can disable to revoke all access rights. Rights and access lists are defined in the Nexic Investigation Control application in Forensics. |
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Searching - A Familiar User Interface |
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If users are going to search, save and review GroupWise messages, it only makes sense to give them a user interface that is similar to what they already know. Why spend valuable time having to teach them a new application? Discovery Client is the application in Forensics that allows investigators to access GroupWise accounts. Discovery Client was designed to look and act just like the GroupWise Windows client. It has similar dialogs for reading, searching, printing, and saving messages, as well as similar menus and error messages. If you know how to use GroupWise, you already know how to use Discovery Client. |
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| Does this look like GroupWise? |
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Discovery Client has many uses, and works with other Nexic products, like Nexic Discovery, but unless the other Nexic products are purchased, Discovery Client can only work with Forensics. |
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